Mohamed Imran
Senior Salesforce Administrator & Consultant | 9x Certified | CPQ • RevOps • AI/Agentforce • Flow Automation 6+ Years Experience • 1,500+ Users Managed • Top 1% Trailhead All Star Ranger
👨💻 Professional Summary
I am a Senior Salesforce Administrator & Consultant with six years of experience managing enterprise environments (1,500+ users) for major global organizations. I specialize in AI-powered automation, CPQ revenue operations, and Event-Driven Architecture.
My focus is on Digital Transformation—moving beyond basic configuration to architect “Business Operating Systems” that solve root-cause problems. I have led end-to-end Classic to Lightning migrations, converted legacy technical debt into optimized Flow automation, and maintained 99% system uptime through strict security compliance.
🏆 Certifications & Credentials
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform App Builder
- Salesforce Certified AI Associate
- Salesforce Certified Marketing Cloud Engagement Administrator
- Salesforce Certified Associate
- Trailhead All-Star Ranger: 705+ Badges,30 Superbadges
- Agentforce Innovator 2026
🎓 Education
- 🎓 Master of Business Administration (MBA)
- Specialization: Strategic Management & Leadership
- University of Gloucestershire
- 🎓 Bachelor of Science (B.S.)
- Major: Computer Science and Networking
- IIC University of Technology
🛠️ Core Competencies & Tech Stack
- AI & Automation: Agentforce, Einstein Trust Layer, Prompt Builder, Next Best Action.
- CPQ & RevOps: Product Bundles, Price Rules, Quote-to-Cash, Subscription Management.
- Advanced Flow: Record-Triggered, Screen Flows, Schedule-Triggered, Flow Orchestrator.
- Architecture: Event-Driven Architecture (Platform Events), Async Apex, External Services (HTTP).
- Analytics: CRM Analytics (Tableau CRM), Custom Report Types, Executive Dashboards.
🚀 Featured Portfolio Projects
| Project | Role | Tech Stack |
|---|---|---|
| 1. Enterprise Flow Series (5-Part Suite) • Smart Discount Guardrails (CPQ) • Smart Case Escalation • Customer Health Signal Hub • Fair Workload Engine • Real-Time Credit Risk Engine |
Senior Administrator | Advanced Flow, CPQ, HTTP Callouts |
| 2. Agentforce AI Trust Engine | AI Architect | Einstein Trust Layer, Prompt Engineering |
| 3. Service Cloud Excellence | Consultant | Omni-Channel, Escalation Rules |
| 4. Partner Onboarding (Orchestrator) | Architect | Flow Orchestrator, Experience Cloud |
| 5. ApexFlow ERP (Supply Chain) | Lead Architect | Apex, Inventory Architecture, Batch Flow |
| 6. Event-Driven Revenue Architecture | Solution Architect | Platform Events, Async Apex, Finance |
| 7. Autonomous Aid: The Agentforce-Powered Nonprofit Cloud | Lead Solution Architect & Developer | Flow Orchestrator, Agentforce (Prompt Builder), Platform Events, Apex |
📬 Contact
- LinkedIn: Connect with me on LinkedIn
- Trailhead: View my Trailblazer Profile
- Email: mohamedimran.munas@gmail.com